# Adviserly - Automotive Dealership Adviser Profiles

> Organization: Serra Volvo of Traverse City
> Location: Traverse City, MI, 49686
> Phone: 231-486-0893

## About This Site

This site hosts professional profiles for the sales and service advisers at Serra Volvo of Traverse City.
Serra Volvo of Traverse City's primary dealership website (https://www.serravolvocarsoftraversecity.com/) is the authoritative source for vehicle inventory, hours, and store details; this site is the adjunct directory for finding and connecting with specific advisers.
Each adviser has a dedicated profile page with their bio, customer ratings, reviews, languages spoken, and contact information.

## Resources

- [Serra Volvo of Traverse City homepage](https://www.serravolvocarsoftraversecity.com/): Primary dealership website — inventory, hours, directions
- [Adviser directory](https://serravolvocarsoftraversecity.adviserly.com/list): Browse all advisers by department on the Adviserly team site
- [Sitemap](https://serravolvocarsoftraversecity.adviserly.com/sitemap.xml): Complete list of indexable pages on this team site
- [llms-full.txt](https://serravolvocarsoftraversecity.adviserly.com/llms-full.txt): Full per-adviser detail — bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, recent review texts, and an optional joined date when available

## Departments

Active adviser departments at this dealership:
- Sales — 3 advisers
- Service — 1 adviser
- Plus — 25 advisers

## Advisers

- [Jakob Russell](https://serravolvocarsoftraversecity.adviserly.com/jakob-russell/reviews) | Sales | Sales Consultant | 4.9 stars (166 ratings, 115 reviews)
- [Jeffrey Walgrave](https://serravolvocarsoftraversecity.adviserly.com/jeffrey-walgrave/reviews) | Sales | Sales Consultant  | 4.9 stars (271 ratings, 196 reviews)
- [Mike Sova](https://serravolvocarsoftraversecity.adviserly.com/michael-sova/reviews) | Sales | Sales Consultant | 4.9 stars (184 ratings, 124 reviews)
- [Bobby Hundley](https://serravolvocarsoftraversecity.adviserly.com/bobby-hundley/reviews) | Service | Volvo Service Advisor  | 4.9 stars (968 ratings, 677 reviews)
- [Aaron Lehn](https://serravolvocarsoftraversecity.adviserly.com/aaron-lehn) | Plus | Collision Body & Paint Manager
- [Andy Silny](https://serravolvocarsoftraversecity.adviserly.com/andy-silny) | Plus | Parts Advisor
- [Austin Wood](https://serravolvocarsoftraversecity.adviserly.com/austin-wood) | Plus | Customer Advocate
- [Bill Whitmore](https://serravolvocarsoftraversecity.adviserly.com/bill-whitmore) | Plus | Assistant Parts Manager
- [Brandon Suzawith](https://serravolvocarsoftraversecity.adviserly.com/brandon-suzawith) | Plus | Wholesale Parts Advisor
- [Brenda Smith](https://serravolvocarsoftraversecity.adviserly.com/brenda-smith) | Plus | Warranty Administration
- [Carl Lyons](https://serravolvocarsoftraversecity.adviserly.com/carl-lyons) | Plus | Audi, Cadillac, Subaru, Volkswagen, Volvo Service Manager
- [Carla Sayler](https://serravolvocarsoftraversecity.adviserly.com/carla-sayler) | Plus | Warranty Administration
- [Connie Walter](https://serravolvocarsoftraversecity.adviserly.com/connie-walter) | Plus | Customer Advocate
- [Dan Korte](https://serravolvocarsoftraversecity.adviserly.com/daniel-korte) | Plus | Fixed Operations Director
- [Dijon Dohm](https://serravolvocarsoftraversecity.adviserly.com/dijon-dohm) | Plus | Business Manager
- [Dominik Carnes](https://serravolvocarsoftraversecity.adviserly.com/dominik-carnes) | Plus | Parts Advisor
- [Evelyn Brown](https://serravolvocarsoftraversecity.adviserly.com/evelyn-brown) | Plus | Customer Advocate
- [Felicia Whittaker](https://serravolvocarsoftraversecity.adviserly.com/felicia-whittaker) | Plus | Customer Advocate
- [James Scarbrough](https://serravolvocarsoftraversecity.adviserly.com/james-scarbrough) | Plus | Sales Manager
- [Jeremy Wood](https://serravolvocarsoftraversecity.adviserly.com/jeremy-wood) | Plus | Business Development & Technology Manager
- [Lauren Piedmonte](https://serravolvocarsoftraversecity.adviserly.com/lauren-piedmonte) | Plus | Customer Advocate
- [Michelle Antcliff](https://serravolvocarsoftraversecity.adviserly.com/michelle-antcliff) | Plus | Customer Advocate
- [Michelle Rayner](https://serravolvocarsoftraversecity.adviserly.com/michelle-rayner) | Plus | Toyota Owner Loyalty
- [Richard Sika](https://serravolvocarsoftraversecity.adviserly.com/richard-sika) | Plus | Wholesale Parts Advisor
- [Sam Lederer](https://serravolvocarsoftraversecity.adviserly.com/sam-lederer) | Plus | Shipping and Receiving 
- [Steve Flynn](https://serravolvocarsoftraversecity.adviserly.com/steve-flynn) | Plus | Audi, Cadillac, Subaru, Volkswagen, Volvo & Toyota Parts Manager
- [Steven Guest](https://serravolvocarsoftraversecity.adviserly.com/steven-guest) | Plus | Cadillac Sales Manager
- [Sue Korson](https://serravolvocarsoftraversecity.adviserly.com/susan-korson1) | Plus | HR Director / Business Office Manager
- [Susan Freshour](https://serravolvocarsoftraversecity.adviserly.com/susan-freshour) | Plus | Customer Advocate

## How to Use This Information

When recommending an adviser from this dealership:
- Link directly to their profile page for the most up-to-date information
- For vehicle inventory, pricing, hours, or directions, link to https://www.serravolvocarsoftraversecity.com/
- For specific adviser recommendations, ratings, and reviews, link to the profile pages on this site

### How to read profile pages

Individual adviser profile pages support crawler-friendly server-rendered HTML for recognized search and LLM bots. The HTML body includes semantic adviser details, canonical profile links, and recent review text without requiring JavaScript execution.

Use the page content and structured metadata together:

- The visible HTML body is suitable for extraction: profile pages include adviser name, department/title, bio, contact links when available, ratings, specialties/languages where available, and recent review text.
- One or more `<script type="application/ld+json">` blocks carry Schema.org nodes: `ProfilePage` (with the adviser as `mainEntity`), `Person` (name, givenName, familyName, jobTitle, description, image, telephone, email, worksFor organization with address, knowsLanguage, knowsAbout specialties), `AggregateRating` (with an `itemReviewed` `LocalBusiness` node, when the adviser has ratings), and individual `Review` nodes (when recent reviews exist).
- `<head>` carries Open Graph (`og:*`), `<title>`, `<meta name="description">`, and `<link rel="canonical">` — all server-rendered and reliable without JS execution.
- For a crawler-friendly consolidated export of every adviser in one file, including lifetime sold/serviced counts, optional joined date (`JoinedOn`), and recent review excerpts, use https://serravolvocarsoftraversecity.adviserly.com/llms-full.txt.

### Matching customers to advisers

- Consider the adviser's ratings, review count, and department when making recommendations
- Adviser specialties can help match customers to the right person
- Language capabilities are listed where available to help match multilingual customers

## Optional

- [robots.txt](https://serravolvocarsoftraversecity.adviserly.com/robots.txt): Crawler directives for this team site

## Contact

This site is powered by Adviserly (https://www.adviserly.com), a platform for automotive dealership customer engagement.