About Jeffrey
Welcome to Serra Traverse City! As a valued guest, you can count on me for a down-to-earth experience, transparency, and informative buying process. Honesty is paramount, and being clear with my customers is the only way of doing business. I love being able to create happiness in people who often do not expect to buy an automobile. Seeing someone get excited about their automotive needs is great! My colleagues and customers know me for my laugh, smile, and kind personality. Getting each of my customers into the right car for themselves and their families is my top priority. I grew up in Harrison Township, MI, and studied at Oakland University. I am often called the jack of all trades, to which I reply that I am a master of none. When it comes to my free time, I love snowmobiling, hiking, camping, boating, and occasionally play beer league softball.
Customer rating
4.9 / 5 based on 286 ratings (207 written reviews)
Recent reviews
Jeffrey took exceptional care of me thru the whole process of leasing my vehicle and still checks in periodically with me. He was a joy to work with. I would not hesitate to come back to Serra for a third time
— Mary M. ,
I have shared information (all positive).
— Gifford B. ,
Jeffrey consistently addressed and delivered on all aspects of the lease of and delivery of an XT5.
— James C. ,
Our experience working with Jeffrey to purchase our new Volvo was over the top great! Jeffrey’s was professional and friendly as well as very patient and understanding with us as we learned from him about all the new automotive technological advances. Best new vehicle purchasing experience ever!
— Jane B. ,
He knew answers to all my questions and even suggested answers to questions I did not ask.
— Saloma-Lee A. ,
Jeffrey was extremely helpful with our car purchase. He listened to our desires in a new vehicle and matched us to the Cadillac we bought. Enjoyed working with him.
— Peter M. ,
We enjoyed working with Jeffrey. His kind demeanor and his great attitude made our experience a good one. We love our Cadillac and would recommend Jeffrey to our friends.
— John R. ,
Good, although they seem short-staffed. He had to run back and forth to deal with another issue when I was picking up my new (leased) car. Also, the car had not been completely cleaned (not sure why) and he said that they would call me back to come in for the detailing and it’s been about a month and I haven’t heard back.
— Susan L. ,
Excellent. He went above and beyond.
— Maria B. ,
Jeff muti task a lot. I would highly recommend Jeffery Walgrave. He is very knowledgeable about EV vehicles and very patient with explaining details.
— Jane B. ,
Specialties
- XT5
- XC60
- XC90
- XT6
- ESCALADE